About the Youth & Connexions Service

Confidentiality Policy

The Youth and Connexions Service provides information, advice, guidance and support to help young people aged 13-19 make good choices and reach their true potential.

To do this we keep information about young people that is relevant to those choices. This information is kept mainly on computer and is kept securely. It can only be seen by Youth and Connexions staff who have signed a confidentiality agreement.

The Data Protection Act (1998) says the information we keep must be ‘relevant to the purpose’. This means the information we keep about young people is relevant to helping them make successful choices.

There are two types of information:

  • Basic information (name, address, date of birth, gender, qualifications, current situation eg school, college, employment) will be shared with other Connexions partnerships if a young person moves to their area to live, study or train, and with other Connexions agencies if we are working with them to support young people. If a young person does not want this information shared they should tell their Personal Adviser or write to the Youth and Connexions Service.
  • Additional information will not be shared with anyone outside of the Youth and Connexions Service unless the young person concerned gives us permission. However we will share the information if by not doing so we would be breaking the law or putting people at risk.