Privacy Policy

We are committed to safeguarding your privacy.

This page gives details of what information we may collect from you, what we may do with it and other important points about security, updates and your rights.

Information we collect about you

We may collect, store and use the following information:

  • Details of your computer and visits to our website (such as IP address, location, browser details, duration of visit, page views, etc.)
  • Any personal details provided to us such as your name, email address, etc.

What we may do with your information

We may use your personal information to:

  • Contact you (probably by email) with information you have requested
  • Contact you (probably by email) with important communications at other times when necessary or of importance to you
  • Assist with enquiries and/or complaints made by you or about you
  • Compile reports on visitor numbers where details which may personally identify you will be kept secret

Please be informed that we may disclose information about you where we are required to do so by law.

Security

We will take reasonable precautions to protect your personal information from unauthorised alteration, loss or misuse. However, bear in mind that sending unencrypted data over the Internet is not secure and we cannot guarantee the security of it when in transmission. Please help us by always keeping your username and password confidential.

We will never contact you to ask for your password. If you do receive such a request, do not reply to it or acknowledge it in any way. Instead, forward it to: youthandconnexions@suffolk.gov.uk

Updates

Please contact us if you believe the personal information we have for you needs to be changed for any reason. Please also check this privacy policy from time to time in case we have revised the terms of the policy.

Your rights

It is your right to instruct us to provide you with any personal information we hold about you. Provision may be subject to payment of a fee.

Contact information

If you have any questions about this policy, please contact us: youthandconnexions@suffolk.gov.uk


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