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Information and advice for young people in Suffolk

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Information about you


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How we securely manage your personal information

Suffolk County Council's Health, Wellbeing and Children's Services provide support, information, advice and guidance to help families and young people make good choices now and in the future. To do this we have to record and keep information about the children, young people and families that we work with.

The type of information we keep will include things like name, address, date of birth, ethnicity, religion, health, care and education data. As part of our work with you, there will be times when we need to share some of this information with other people in Suffolk County Council, and with other organisations to make sure that you have access to the right care, training, support and protection.

yojo app privacy
The information held within the yojo app is not included in the information that the County Council keeps about the young people that we work with. It is only used within the application to provide users with notifications about the live vacancies they have favourited, updates and feedback for the app system. Only people who provide technical support for the app have access to this data and it is not shared with any other individuals.

Download the yojo app.

Message for Year 11 students

When you're in Year 11 you may be asked to complete a 'Future You' form.  This is so we can understand more about your future plans and see if you need any help with your post 16 options.

This form asks you to provide your personal contact details.  This is because Suffolk County Council is required to collect information about what young people do after Year 11 and to check whether you need any support.  To do this Suffolk County Council, or an external company called Welfare Call, may need to contact you.

If you leave Year 11 and don’t continue in learning, or are at risk of dropping out of your post 16 choice, we may share basic information about you with organisations near you that can help you with your future (e.g. a college or training provider with courses that might interest you).  We are careful about what we share and only authorised people will access the information when they need it to do their jobs. The only time we will share your information without your permission is if the law requires us to do so.

We might share your information with some of the providers listed below, if we thought they could help you with your education, employment or training:

If you have any queries about the information we collect in Year 11 and how we use it, please contact the Participation Tracking Team: CYPParticipationTrackingTeam@suffolk.gov.uk

Can I see the information you have about me?

You have the right under the Data Protection Act 2018 to see the information we keep about you. If you're a young person you will need to understand what you are asking to see. This is usually when you are 13 years or older.

This leaflet explains how Suffolk County Council keeps your information secure and the rights you have about how we store, use and share your information when we are providing you with support and help. 
Download - How we keep your information private (PDF, 36KB)

If you want to know more about the information that we hold about you, you can start by talking to the person who is already providing you with support. For a complete explanation about all the information that the Directorate of Health, Wellbeing and Children's Services holds on service users please read the Children and Young People Services (CYP) privacy notice on the Suffolk County Council website.

I want to access the information that Suffolk County Council has about me

If no one is currently working with you, and you have decided that you want to access your information please can contact the Suffolk County Council Data Protection Team on 01473 260778, 01473 264540, 01473 260542 or email: data.protection@suffolk.gov.uk

If you are worried about the way we are collecting or using your personal data, please talk to the person who is supporting you. Or you can raise your concern with us by emailing childrensservicesprivacyenquiries@suffolk.gov.uk  

You can also get advice and support about your rights regarding personal data, from the independent Information Commissioner’s office (ICO), who is there to protect the data protection rights of citizens.
Contact the ICO helpline - telephone 0303 123 1113 or visit the website at ico.org.uk/

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