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Information and advice for young people in Suffolk

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Where to get help and support in Suffolk

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I'm aged 16 - 18, stuck at home and I want to talk to someone about my options!

If this describes your situation then get in touch with us today, because we have Youth Support Workers who are available to help.

The first step is to fill in this short form.

Find your local support

- pick the nearest place to you.

Bury St Edmunds

West Suffolk House Youth Area, Western Way, Bury St Edmunds, Suffolk, IP33 3YU.
Find it on Google maps

Open Monday to Friday 10am - 4pm. Call to make an appointment on 01284 758610 and ask to speak to someone in the Early Help Team. If you live in the West but can't get to Bury, you can call this number to arrange for a youth support worker to come to you.

Weekly Job Hub

Job Hub in Bury - Thursday 1-3pm, West Suffolk House, Youth Area (just by reception)

Job Hub in Newmarket – Wednesday 11-4pm, Foley House (Foley House Children's Centre, 52 Wellington Street, Newmarket, CB8 0HY)

I live in Suffolk Coastal

Aldeburgh, Felixstowe, Framlingham, Kesgrave, Leiston, Martlesham, Saxmundham, Woodbridge and other Suffolk coastal areas.

There is no drop-in service in this area, but you can speak to someone on 01394 605060.

There are Youth Support Workers in each area who you can get in touch with if you want to talk or need some information or advice. See below for contact details for workers in your area:

Coastal north (Saxmundham, Framlingham, Aldeburgh, Woodbridge and surrounding area):

Emma Askam, Specialist Youth Support Worker
01728 652382 / 07718100865

Jo Quigley, Specialist Youth Support Worker
01728 652389

Kath Francis, Youth Support Worker
Find Kath on Facebook
01728 652443 / 07834174761

Coastal south (Felixstowe, Kesgrave, and surrounding area):

Sally Hill, Specialist Youth Support Worker
01394 605068 / 07740 409483

Louise Collins, Specialist Youth Support Worker
01394 605060/0771118809

Kath Francis, Youth Support Worker
Find Kath on Facebook
01728 652443 / 07834174761


Please leave a message with the Early Help Team and ask for a Youth Support Worker to contact you or make an appointment with a Youth Support Worker over the next few weeks. 

Ipswich North and East (Gainsborough, Bixley, Holywells, Nacton & Purdis Farm, Rushmere, Priory Heath, Westgate): 01473 263295

Ipswich South and West (Gipping, Pinewood, Sprites, Stoke Park, Bramford & Great Blakenham, Castle Hill, Claydon & Barham, Grundisburgh, Whitehouse & Whitton): 01473 263391 

Infobar, Constantine House, Constantine Road, Ipswich, IP1 2DH
Find it on Google maps

Opening times -  Monday to Friday 1pm to 4pm; call 01473 265400 to speak to someone about what help you need.

Services at Infobar:

Suffolk Young People's Health Project (4YP) offers a drop-in service for young people from 9am to 8pm Monday to Thursday, and 9am to 4pm on a Friday. Find it on Google maps.

4YP provide services to improve the social, emotional and physical health and wellbeing of 12-25 year olds. There are group activities, workshops and one-to-one sessions which you can go to on a drop-in basis - no need to make an appointment.

The services on offer at 4YP include information and advice around life skills, confidence, sexuality, relationships and sexual health, substance misuse, mental health, education and employment, housing, finance, and much more. For more information, take a look at 4YP's website.


To talk to a member of the Early Help Team, you can call 01502 674747.

Get help and advice at Sam's Cafe

Sam's Cafe is a space where young people can drop-in, make use of the free wifi, and get information and advice from trained workers and young volunteers.

For help with issues around emotional health and wellbeing and sexual health, drop-in and speak to a worker.

Sam's Cafe is open for you to drop-in from 9am - 4pm Monday to Friday. To find out more about Sam's Cafe, take a look at the Discover Lowestoft website.

MyGo Lowestoft - help and advice with work and learning

Drop in Monday-Friday for free training, career advice and support for 16-24 year olds. 

MyGo Lowestoft is based on Bevan Street East (near McDonalds and opposite the train station).

With 1:1 bespoke work coaching you can get help and support around anything which might be a barrier to work or training, and they can work with you to find the right support to help progress..

MyGo are also C-card registered which means you can go there to get free condoms if you're aged 13-24 and register for the scheme.

Opening times:

Monday  - Thursday: 8.30am - 4.30pm
Friday: 8.30am - 4pm


The Mix, 127, Ipswich Street, Stowmarket, IP14 1BB
Find it on Google maps

Open Monday to Friday 9.30am to 4.30pm. You can make an appointment to speak with a worker from the Early Help Team. To make an appointment, call The Mix on 01449 745155.


Uplands, York Road, Sudbury, Suffolk, CO10 1NG
Find it on Google maps 

Opening times - Monday to Friday 9am to 5.30pm. 

To speak to a worker from the Early Help Team, call 01787 315900 and ask to make an appointment or leave a message on the answer phone.


Ask to speak to a worker from the Early Help Team

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