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Information and advice for young people in Suffolk


Emotional Wellbeing Hub 6

Emotional Wellbeing Hub

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Where can I get Emotional Wellbeing support?

If you are a young person who lives in East and West Suffolk:

The Emotional Wellbeing Hub is a free service for anyone under 25 years of age, who are living in East and West Suffolk, to get support if they are worried about their emotional wellbeing and would like to make a self-referral to access specialist Mental Health Support Services.

Call The Emotional Wellbeing Hub team on 0345 600 2090, and press option 3. (Open Monday to Friday from 9am – 3pm).

Young people can make an online referral to the Emotional Wellbeing Hub - You can give as little or as much information on the form but make sure you provide your contact details so they can get in touch with you.

New Barnardo's Phoneline if you don't know where to go for wellbeing support

There is now a new Barnardo's Phoneline Service option available to support young people (in East and West Suffolk) who are unsure of where to go to find emotional wellbeing support, information or self-help resources. 

To contact the Barnardo's Phoneline Service simply call the Emotional Wellbeing Hub helpline number on 0345 600 2090 and press option 2. (Open Monday-Friday 9am to 5pm)
Note Barnardo's cannot help you with any referral queries, these must still go to the Emotional Hub Team (option 3 on the helpline as mentioned above).

If you live in Lowestoft and Waveney

The Just One Service provides emotional wellbeing support services for young people aged 0-25 who live in Lowestoft and Waveney. You can call the Just One Service on 0300 300 0123 or visit Just One Norfolk Website  

If you need urgent mental health support you should call the NHS Mental Health Crisis Support Line. Call 111 and press option 2, which is for people of all ages in Suffolk and Norfolk. If it is a life-threatening situation always call 999.

Other places I can go for emotional wellbeing support 

You might like to access free and confidential support from these other services: - Provide free and anonymous online counselling and peer to peer support to 11-25 year olds. 

ChatHealth Text Service - Text a Suffolk school nurse to ask for help and advice on all kinds of health issues. Text: 07507 333356. 

Suffolk Wellbeing Service - Provides a range of support for common emotional wellbeing issues, such as low mood, depression or stress. Call 0300 123 1503

Young Minds 24/7 Crisis Text Messaging Service - Text YM to 85258. Go to:

Hopeline (Papryus) - Young suicide prevention support. Call: 0800 068 4141.

CALM (Campaign Against Living Miserably)Male suicide prevention charity for men and boys who need to talk to someone privately. Call: 0800 58 58 58.  

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