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New proposed Crisis Outreach Service Model

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New proposed Crisis Outreach Service Model

Posted by Fran Russo on 4 February 2020

As part of the Children and Young People's Emotional Wellbeing Transformation Plan, Suffolk is currently undergoing some  radical changes to all Mental Health & Emotional Wellbeing Services and support available to young people, over the next 5 years. One of these changes is a New Proposed Children and Young People's Crisis Outreach Service Model - for East and West Suffolk (excludes Lowestoft and Waveney as there are different service plans happening here)

At the moment there is no crisis support service specifically for young people in Suffolk

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We need your help to ensure that this new Crisis Outreach Service Model will meet the needs of all young people in Suffolk - you, your friends and family, and future generations of young people who may need it.

This is YOUR big moment to help shape this new Crisis Service before it goes live in May 2020. Please watch the video below which is a PowerPoint presentation of how the model will work and tell us what you think? (Note the PowerPoint includes audio to assist you - sorry it's a bit jumpy). The survey closes April 2020.

Are we on the right track?

Watch the explainer video which tells you what is being proposed and answer the questions in our short survey: Please give as much detail as possible - you are the experts! Alternatively you can email us your feedback to

What happens next!

The Source will ensure all your comments will be passed on to the NHS East and West Clinical Commissioning Groups which will be used to help review if any changes need to be made to the proposed Crisis Outreach Service model before it is finalised. We will keep you posted so keep an eye out on our Facebook and Twitter channels.


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