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Information and advice for young people in Suffolk

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Travel training and travel passes

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What is Travel Training?

Travel Training gives people with special educational needs or disabilities the confidence and skills to travel on buses and trains. Help is also available for walking routes. Being able to travel on public transport is a key life skill. It lets you make choices about how you live, go about your daily life and fulfil your potential. Travel Training is provided in partnership with Essex County Council to deliver Travel Training in Suffolk. They offer:

One to one training, during which you’ll cover:

  • confidence in using buses or trains
  • personal safety
  • how to use timetables and buy tickets
  • road safety, including how to cope with traffic on major roads
  • what to do when things go wrong (e.g. the bus is late)
  • money skills

Travel Training is free for students and adults who live in Suffolk and receive the following from Suffolk County Council:

  • free home to school transport
  • post-16 transport
  • social care transport 

How does Travel Training Work?

  • An expert team of travel trainers train both students and adults on a one-to-one basis. This is usually on a home to school, college or day centre journey.
  • A trainer will create a training plan for you that meets your needs. This will take into account suitable routes to get to and from where you want to go.
  • We'll then visit you at home to chat about the plan and make sure you're happy with it. We'll ask for your parent/guardian’s consent before training starts.
  • A trainer will go with you on your journey, giving encouragement and guidance. They work with you until you develop the skills to travel on your own.
  • Sessions usually take place once a week, but this can vary. Our trainers work during the school and college holidays.
  • They’ll give you and your family regular feedback on your progress, so you'll always know how things are going.

Would you like to apply for Travel Training? 

You will need to ask someone from the list below to make a referral for you using this online form  Please speak to your parents/carers first.

  • Parents
  • Carers
  • Social workers
  • School and college staff
  • Council worker

What happens after you have applied?

  • Once a referral is received the travel trainer should make contact within 10 days
  • There is no age limit as such at the moment. The ACS travel training is on a 2 year pilot scheme and ends May 2019
  • Each individual person would be assessed by the trainer.
  • The training is prioritised on the needs of the student, For example a student in year 11 leaving school and going to college will have priority over another student who is in year 10, so it is not on first come first served basis.
  • If you need to be trained by a specific time this would be taken into consideration and prioritised as much as possible.
Disabled persons free and discounted travel 

Eligible disabled people are entitled to free off-peak travel on local buss anywhere in England:

  • between the hours of 9.30am and 11.00pm Monday to Friday
  • all day Saturday and Sunday
  • all day on Bank Holidays

To apply, and find out more information:

Disabled people are also able to apply for a Disabled persons rail card, which entitles the holder to 1/3 off rail fares and one other adult travelling with them. Find out more here:

Travel voucher scheme. Some people who are eligible for a free bus pass may not be able to access to regular scheduled bus services through locality or disability.

Further information

View documents for the English National Free Travel Bus Pass Scheme or to find out more information on the free travel bus pass:

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