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Information and advice for young people in Suffolk

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Kooth - Need someone to talk to?

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What is Kooth?

Kooth is a free, safe and anonymous online chat where you can find someone to talk to when you need it.

If you are going through a hard time and you are not sure who to speak to, login to Kooth. You will find friendly councillors who can help you talk through your problems and help you before things get worse. This could be anything from bullying to problems at home to stress with exams or grief from losing someone. 

Who can use Kooth?

  • Young people 11-18 years old, (up to their 19th birthday)
  • Young people who live in Suffolk

What are the benefits of using Kooth? 

  • It's free, safe and confidential
  • You can access this service anonymously by signing onto the Kooth site
  • There are no referrals or waiting lists
  • You can write in a daily journal
  • Read articles and advice
  • Get support from the Kooth community

Watch this video to find out how Kooth can help support you:

 When can I contact Kooth?

  • 7 days a week, 365 days a year 
  • Noon until 10pm weekdays and from 6pm until 10pm on Saturday and Sundays
  • Please note there are reduced hours over holidays like Christmas, New Years and Bank holidays

To start getting support from Kooth, go to their website:

You will need to register for an account.

What are Kooth's Christmas and New Year opening times?

Kooth remains open every day throughout the Christmas holidays, providing online support and advice to young people who find Christmas a difficult time and would like someone to talk to about how they are feeling.

Christmas Eve 12pm to 8pm 

Christmas Day  4pm to 8pm 

Boxing Day 4pm to 8pm 

New Year's Eve 12pm to 8pm 

New Years's Day 4pm to 8pm

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